Mrs Bizzy Wizzy - Against The Tide - Advice and Practical Help when Transitioning from Child to Adult Healthcare Services



A Warm Welcome

I'm hoping to help you navigate your way through the transition from
Children’s and Young Persons’ Services to Adult Services.






Last updated: 26/06/2025

Mrs Bizzy Wizzy is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://www.mrsbizzywizzy.com or interact with our services.

Who We Are

Mrs Bizzy Wizzy is operated by Glynnis Wisbey, a sole trader who provides consultancy, support services, and training to busy individuals, families, and business owners. With 22 years of experience caring for her daughter affected by Hypoxic Ischemic Encephalopathy (HIE), Glynnis specialises in helping people navigate the challenges of caring duties, business operations, and financial planning.

Data Controller Contact Details:

Information We Collect

Information You Provide to Us

When you use our contact forms or participate in our surveys, we collect:

  • Your name
  • Your email address
  • Your contact number
  • Your message content
  • Survey responses about your personal circumstances, caring duties, business needs, and challenges you’re facing

Information Collected Automatically

When you visit our website, we automatically collect certain information through Google Analytics 4 (GA4), including:

  • Your IP address
  • Browser type and version
  • Pages you visit on our site
  • Time and date of your visit
  • Referring website
  • Device information

How We Use Your Information

We process your personal data for the following purposes:

Service Delivery and Consultation

  • Legal Basis: Legitimate interests (providing tailored support services)
  • Purpose: To understand your specific circumstances and challenges so we can provide personalised consultancy, support services, and training that meet your individual needs

Contact and Communication

  • Legal Basis: Legitimate interests (responding to enquiries and providing services)
  • Purpose: To respond to your questions, provide information about our services, and maintain ongoing communication about support and consultancy services

Marketing Communications

  • Legal Basis: Consent (where you have opted in to receive marketing emails)
  • Purpose: To send you newsletters, updates about services, and relevant information via email marketing platforms such as Mailchimp

Website Analytics

  • Legal Basis: Legitimate interests (improving our website and services)
  • Purpose: To understand how visitors use our website, improve user experience, and optimise our content

Strategic Planning

  • Legal Basis: Legitimate interests (improving our services)
  • Purpose: To analyse survey responses and feedback to develop more effective support strategies and services for individuals, families, and business owners

Testimonials and Reviews

  • Legal Basis: Consent (explicit permission obtained)
  • Purpose: To publish customer testimonials and reviews to create awareness and promote our services (only with your explicit permission)

Data Sharing and Third Parties

We do not sell, rent, or share your personal data with third parties except in the following circumstances:

  • Service Providers: We use Google Analytics 4 to analyse website usage and Mailchimp for email marketing. These providers process data according to their respective privacy policies.
  • Testimonials and Reviews: We may publish your testimonials or reviews on our website or marketing materials, but only with your explicit permission obtained beforehand.
  • Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
  • With Your Consent: We will not share your personal data with any other parties without your explicit permission.

Data Retention

We retain your personal data for the following periods:

  • Contact form and survey data: Minimum of 7 years for business record-keeping purposes
  • Email marketing data: Until you unsubscribe or request deletion
  • Website analytics data: As determined by Google Analytics 4 settings

We will delete your data earlier if you request erasure (subject to our legal obligations).

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal data.

Right to Erasure

You can request that we delete your personal data (subject to legal obligations requiring retention).

Right to Restrict Processing

You can ask us to limit how we use your personal data in certain circumstances.

Right to Data Portability

You can request that we provide your data in a portable format or transfer it to another organisation.

Right to Object

You can object to our processing of your personal data based on legitimate interests.

Right to Withdraw Consent

Where we process data based on consent (such as marketing emails or testimonial publication), you can withdraw this consent at any time.

To exercise any of these rights, please contact us at info@mrsbizzywizzy.com or +44 (0) 7986 252 558.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) through our use of Google Analytics 4 and Mailchimp. These providers have appropriate safeguards in place for international transfers as outlined in their privacy policies.

Cookies and Tracking

Our website uses cookies and similar technologies primarily through Google Analytics 4 to:

  • Analyse website traffic and usage patterns
  • Improve website functionality and user experience
  • Understand visitor preferences

You can control cookies through your browser settings, though this may affect website functionality.

Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will take steps to delete it promptly.

Email Marketing

If you have consented to receive marketing emails from us, we use Mailchimp to send newsletters and updates about our services. You can unsubscribe at any time by:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last updated” date above. Significant changes will be highlighted on our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator: